CANCELLATION AND PARTICIPATION POLICY
Brazil:
The Brazilian Consumer Protection Code, article 49, guarantees the right to cancel the purchase of the service, within 7 days from the date of contracting (date of purchase)*.
If the consumer exercises the right of withdrawal provided for in this article, any amounts paid, for any reason, during the cooling-off period, will be refunded in full.
If the cancellation occurs after this period, it is at our discretion to analyze the case for the possible offer of credit in the amount paid for exclusive use in future in-person events, if we deem the request admissible.
More information: https://www.jusbrasil.com.br/legislacao/91585/codigo-de-defesa-do-consumidor-lei-8078-90
*Except in cases of online events where the access link has already been sent. In these cases, we will not refund the registration fee, regardless of the day of purchase. We are also not responsible for verifying receipt of the email with the data – it is the responsibility of the participant to notify us up to 2 hours before the event on the official EdCon channels.
Europe:
The consumer has the right to cancel, regardless of the European Union country in which the online store is located, including Iceland, Norway and the United Kingdom, but the rules vary from country to country. In some cases, it is protected by Portuguese law and in others, by the legislation of the country in which the store is located.
In Portugal, the cancellation period is 14 consecutive days, as in any other EU country, Iceland, Norway and the United Kingdom.
More info: https://cec.consumidor.pt/
https://www.legislation.gov.uk/uksi/2013/3134
USA / Canada:
There is no obligation to refund registrations for courses and events in the United States or Canada as long as there is a purchase policy, but there is a recommendation that you allow 15 days to do so.
Our purchase policy in these two countries follows the recommendation of 15 days from the date of purchase to refund the registration as long as it is not more than 1 month (30 days) before the first day of the event. It is at our discretion to analyze whether or not we will leave the registration fee as credit. This is valid for all our events and courses within the United States and Canada. More info:
https://www.ontario.ca/page/your-rights-when-signing-or-cancelling-contract
https://www.termsfeed.com/blog/return-refund-laws-usa/
Any student who wishes to request termination of the contract in any of the countries where we operate must do so in writing via email to Info@educacaoconsciencial.com.br, requesting a refund or the equivalent in credit for analysis.
TERMS OF COMMITMENT AND RESPONSIBILITY FOR PARTICIPATION
By this TERMS OF COMMITMENT AND RESPONSIBILITY, I undertake to:
a) remain silent throughout the in-person event, collaborating with the well-being of everyone, avoiding conflicts and discussions;
b) turn off my cell phone during the entire event. If this is not possible, for reasons of force majeure, I undertake to notify the coordination immediately; c) not to take photos, make videos or audio recordings, by any means, whether in-person or online, under penalty of violating article 5, X, of the Federal Constitution, the Civil Code and Federal Law No. 9,610/94, except with express written authorization from the legal representative of FSEC; d) grant the right to exploit my image, obtained during the event, online or in-person, for use in videos, photos or recordings for the purpose of dissemination on the official channels of the organizers; e) Wear the identifier (event wristband or badge) at all times, and may be denied entry to the room if I fail to comply with this order; f) In the case of an online event, I undertake to include my first and last name on the platform used at the time, under penalty of being excluded from the event without the possibility of returning if I fail to comply with the rule.
I am aware that, in the event of unjustified withdrawal or abandonment, as well as in cases of failure to comply with the guidelines for good coexistence presented by the exhibitor, I may be prevented from remaining at the event, without the refund of amounts previously paid, as well as other events organized by FSEC.
I am fully aware of the terms contained in this document, and I also state that I have resolved any doubts through the company’s official channels.